Reviews
See what our satisfied customers had to say…
D. G. Paterson & Sons, Inc. have been providing quality granite services in the Western New York area for over 60 years. Following are recent submissions by our customers to the question, “How Did We Do?”
“From the moment we met Jim we felt that we were in amazing hands. From his knowledge to his helpful suggestions we couldn’t have been more pleased with the work he did. He is honest and reasonably priced and we would recommend his work to anyone looking to add that extra touch to their home!”
“D.G. Patterson is the place to get your countertops! Jim was so easy to work with and his installers were great.”
“Jim Watson and his team do a great job every time! Here are just a couple installs we’ve collaborated with Buffalo Renovators and Kitchen World. Thank you!”
“Great job jimmy! Love our new counter top. Great pricing excellent craftsmanship. He stands behind his work and products and gets in done in timely manor.”
“Jim, Morgan and the entire Paterson team have been a pleasure to work with from start to finish, and after. My husband and I recently built our home and have had every hiccup imaginable, but our experience with our countertops has been the smoothest part of the entire process. They are very responsive, and truly stand by their work. I would, and will, recommend them to everyone.”
“We’ve done a lot of renovation projects in the past few months and this company was, by far, the best company we’ve worked with. They were prompt, competitively priced, kind and very skilled at what they do. We have the most beautiful kitchen and I’d highly recommend using this small business! Thank you for the beautiful work!”
“Highly recommend D.G. Paterson & Sons! We had a great experience from ordering to installation of our quartz kitchen counters. The owner personally walks you through every step, and is very responsive to questions, and he actually saved us $1500 by suggesting a comparable quartz to what we originally picked out! Our counters look gorgeous and we couldn’t be happier with them or this wonderful business. Thank you Jim @ D. G. Patterson!”
“A true 5 star experience ! Outstanding and impressive quality and craftsmanship. Late spring of last year I purchased a cozy little cottage that needed some love.. Mr. Paterson and his business were highly recommended to manufacture and install my new kitchen countertops. Communication was key as I did not live locally. I couldn’t of asked for a more professional, reliable and timely installation.”
“A true 5 star experience ! Outstanding and impressive quality and craftsmanship. Late spring of last year I purchased a cozy little cottage that needed some love.. Mr. Paterson and his business were highly recommended to manufacture and install my new kitchen countertops. Communication was key as I did not live locally. I couldn’t of asked for a more professional, reliable and timely installation.”
“Jim and his folks are top flight in all respects. Great communication, fantastic customer experience with thoughtful insights and suggestions. Their work is truly craftsmanship quality with attention to all the details. Highly recommended!!!”
“Jim and his staff have been amazing from the start. The work is perfect , friendly staff very professional in every way. They run a great business and know how to treat customers, and really go above and beyond. I would highly recommend them to anyone. You won’t be disappointed”
“We worked with Jim for both our kitchen counters and bathroom vanity countertops. He was great to work with and went above and beyond for us. The guys that came out to put them in were knowledgeable, friendly and got the job done quickly. I highly recommend D.G. Paterson and Sons!”
“My family and I would like to thank Jim and his team for our beautiful new countertops. Jim is very professional, thorough and more importantly pleasant to work with. He always got back to us promptly whenever we had any questions and concerns. I highly recommend D.G. Paterson and Sons, Inc!”
“We love Jim! My family and I have worked with him a few different times now and every time it has been wonderful! He is easy to work with, very kind and very knowledgeable. Each appt I had he took his time and educated me on the product I chose. He gives his honest opinion which I appreciate. The craftsmanship has always been impeccable. I will always refer anyone to Jim!”
“Extremely happy with the excellent quality and craftsmanship of my countertops in my recent kitchen remodel. Jim was very friendly, knowledgeable and easy to work with during the ordering and installation process. I highly recommend working with his company.”
“100% satisfied. We worked with the owner, Jim. He is so knowledgeable, helpful, and patient. He and his crew do excellent work! It’s obvious they take great pride in what they do. I had a little question about something and Jim came to take a look very quickly. Everything is perfect and I can’t say enough about much I love my new kitchen and bathroom granite countertops. I would recommend Paterson to anyone. I come from East Aurora to work with them and I won’t go anywhere else.”
“These guys did a great Job. I wanted to thank the owner Jim especially. We were in the middle of remodeling our kitchen just as all non essential businesses were closed down. Jim lent me a sink until they could come back and get our counters put in. Outstanding customer service and follow up was given throughout the whole process. I highly recommend using these guys as they are knowledgeable, offer a good selection and world class customer service!”
“Over a year ago my mom picked out a piece of granite for a new hearth and fireplace. We waited and waited for the new fireplace install only to realize she had been scammed for the entire price of the fireplace. We recently found a new fireplace company, Highland Hearth and Fireplace to do the job. When I went back to DG Patterson, they had saved the original piece of granite with my mom‘s name still on it. They agreed to the same price from a year prior. They delivered the granite and it was perfect. About a week later the owner Jim called me for payment I thought. When we spoke on the phone he stated how bad he felt for my mom and said he would like to give her the granite at no cost. People like this really restore your faith. If I ever need stone for my home I will be right back at Patterson. They went above and beyond our expectations.”
“Amazing people, amazing work and amazing price!! Hands down one of the best experiences I have had. I will recommend them to anyone I know who wants to have a stress free experience with a beautiful end result. Jim and Morgan are great along with the whole crew!!”